"Skating where the puck is going to be" is good advice for hockey centers, but bad for business innovators. Instead of listening to Gretzky, we should listen to Palchinsky: Try new things, ensure failure is survivable, and get accurate feedback.
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Nothing feels normal. Each morning a new alert. Each night a new worry. We point fingers and lay blame but we all feel helpless. It’s hard to admit, but nobody knows what we’re in for.
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About six years ago, I stumbled across some papers in the field of evolutionary biology that eventually led me to question many of my most basic assumptions about software development. What started as a bit of a crazy thought, eventually began to offer explanations for everything from the Lean Startup movement and T-shaped skills to the popularity of microservices and why everyone uses Javascript even though Haskell is the objectively superior language <trollface>.
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The idea of “servant” leaders has been on the rise in the agile community of late. Robert K. Greenleaf coined the term in a 1970 essay, but the idea is timeless.
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Live chat has fundamentally changed your company in ways you didn't expect and may not even be aware of. Here I share my principles for reaping Slack's benefits without getting swallowed by it.
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